NEW: HP 15C Collectors Edition

[Hans S.]

(10-23-2023 04:33 PM)Eric Rechlin Wrote:  Also, I don't know how it is in Europe.

Eric,

In Europe, the situation is (as so often) a little different. In the first six months, the seller is liable (via "product liability") for the perfect functioning of the purchased goods. In practice, this means that the seller usually replaces the product without asking any questions.

After six months, the buyer would have to prove that the fault existed at the time of purchase (how?).
Here, a different mechanism often (not always) applies. Many manufacturers grant a voluntary "guarantee" in addition to product liability. The conditions are defined by each manufacturer as they see fit.

In practice, there is another variant, especially with the large mail-order companies (Amaz... etc.): defective devices are exchanged without complaint up to 24 months after purchase. This happened to me with a high-end smartphone made in South Korea three days before the 24 months expired (I got my money back).

Best,

Hans