NEW: HP 15C Collectors Edition

[ametts]

So I ordered my HP 15C CE from hpofficesupply.com (Royal Consumer Information Products), and I'm not particularly impressed with this vendor. There was no confirmation email when I placed the order, and no evidence that anything ever shipped. Credit card was charged. I sent email to info@hpofficesupply.com (posted on the site), and got no response.

The good news is that the 15C actually arrived today after only two business days. The bad news is that the bezel is blemished, and there's a protective film over the window in the presentation box that's all mangled -- not appropriate for a "Collector's edition". I called the toll-free number on the site, and it sounded I like I got someone out of bed in India -- who told me to email "hotline@royal.com". Which bounced.

So I'm back to the contact form and email posted on the web site... we'll see if I ever get a response. In the meantime, a question for you all: The unboxing video showed plastic protective film over the bezel, keyboard, and back -- mine seems to have none of these. Do recent US-based shipments ship with this protective film, or did I get a used/"refurbished" unit?