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Vintage Calculator Repairs
08-14-2015, 02:54 PM
Post: #1
Vintage Calculator Repairs
Certainly many of you know the repair service run by Bruce Larrabee, VintageCalculatorRepairs.com; does anyone know him personally, or has anyone had ( email ) contact recently?
I am a little worried because I sent in a calculator about one month ago and did not receive any feedback; I asked for confirmation that the calculator has arrived safely, but several emails have not been answered so far. I also tried to contact him via his website, in vain.
On his website Bruce mentions health issues; may be these are the reason for the silence? What are your experiences?
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08-14-2015, 03:21 PM
Post: #2
RE: Vintage Calculator Repairs
I sent an email a couple of weeks ago about a repair as well. Maybe he took vacation in August...

I hope he returns and his business is doing well.
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08-14-2015, 05:47 PM
Post: #3
RE: Vintage Calculator Repairs
We've been chatting about Series 80 ROM's recently.

1MA7-0166 (HP85) ROMS - Free
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09-15-2015, 09:30 PM
Post: #4
RE: Vintage Calculator Repairs
I haven't heard anything from Bruce yet, and I admit that I am getting a little nervous. Several emails have not been answered, I also sent a PM via this forum. No response. This is really strange, especially since Dave showed us that Bruce posted a comment in a thread about series 80.
So obviously he does read and write emails, but refuses to answer questions from his concerned customers.
What are your latest experiences, HokieKev? Are you also waiting for an answer still?
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09-16-2015, 12:01 AM
Post: #5
RE: Vintage Calculator Repairs
Michael,

I just checked the "News" page of his website and he has listed that he has a new phone number which he's "hoping that it will mitigate the
difficulty I'm having answering my email."

You may want to try calling him.

Bill
Smithville, NJ
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09-16-2015, 12:58 AM (This post was last modified: 09-16-2015 12:58 AM by rprosperi.)
Post: #6
RE: Vintage Calculator Repairs
(09-15-2015 09:30 PM)Michael Fehlhammer Wrote:  I haven't heard anything from Bruce yet, and I admit that I am getting a little nervous. Several emails have not been answered, I also sent a PM via this forum. No response. This is really strange, especially since Dave showed us that Bruce posted a comment in a thread about series 80.
So obviously he does read and write emails, but refuses to answer questions from his concerned customers.
What are your latest experiences, HokieKev? Are you also waiting for an answer still?

Michael - since a call from Germany could be expensive, feel free to email me your questions/issues and I'd be happy to call Bruce on your behalf, and relay his replies.

--Bob Prosperi
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02-08-2016, 12:17 AM
Post: #7
Vintage Calculator Repairs
As everyone can see from the start date of this thread, it is more than half a year since I sent my HP 67 to Bruce Larrabee (VintageCalculatorRepairs.com).

Since then I haven't heard anything. All my emails have been ignored.
Bob was so kind and tried to phone Bruce many times, but has been successful only once ( thank you, Bob! ).
After ceasing the answering of emails, now Bruce also seems to refuse to answer the phone.
Meanwhile there is little hope that I will get back my calculator one day.

This behaviour is beyond excuse.
I strongly discourage anyone from sending in calculators to this company.

If anybody has made any experiences with that company during the last few months, please let us know.
Maybe the company doesn't exist anymore, wouldn't be surprised to hear that.
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02-08-2016, 01:22 AM
Post: #8
RE: Vintage Calculator Repairs
The last time Bruce logged into the forum was two days before you started this thread. That would tend to make me worry that something happened to him. On the other hand, his web site was modified just a few days ago.

David Brunell
Houston, Texas
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02-08-2016, 09:45 AM
Post: #9
RE: Vintage Calculator Repairs
Bruce is alive and kicking;
a forum member just has told me that he phoned him a couple of days ago.
He even still offers his repair service!
Fortunately the forum member decided not to send in his calculator.
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02-24-2017, 09:51 PM (This post was last modified: 02-24-2017 09:54 PM by Garth Wilson.)
Post: #10
RE: Vintage Calculator Repairs
A death in the family caused a lot of chaos and stress in the family and made Bruce unable to maintain the calculator repair business for the last year and a half. Neck surgery didn't help that situation either. But an update on his site yesterday, 2/23/17, says he will be getting back to the repairs and has some improvements in his process that should speed things up. He has a new phone number, 541-731-5130, which you can call 9:00 am to 8:00 pm PST. Note that he has moved.

http://WilsonMinesCo.com (Lots of HP-41 links at the bottom of the links page, http://wilsonminesco.com/links.html )
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02-25-2017, 01:48 AM
Post: #11
RE: Vintage Calculator Repairs
(02-24-2017 09:51 PM)Garth Wilson Wrote:  A death in the family caused a lot of chaos and stress in the family and made Bruce unable to maintain the calculator repair business for the last year and a half. Neck surgery didn't help that situation either. But an update on his site yesterday, 2/23/17, says he will be getting back to the repairs and has some improvements in his process that should speed things up. He has a new phone number, 541-731-5130, which you can call 9:00 am to 8:00 pm PST. Note that he has moved.

Great news, glad to hear Bruce is feeling better. Thanks for sharing this update Garth.

--Bob Prosperi
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