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Joe Horn · (This post was last modified: 01-12-2021 04:38 AM by Joe Horn.)

HP's own calculator forum has been inaccessible for many days. It simply says, "An invalid HTML tag has been found" in a red box. I hope somebody at HP checks their own website once in a while.

EDIT: As many have noticed, HP fixed the problem, whatever it was. Their website is working now.

Eric Rechlin · 01-11-2021, 03:10 PM

I can access it just fine (I'm using Firefox, if that makes any difference), and it seems others can too because posts have been made yesterday.

That said, it's pretty embarrassing that they misspelled "calculators" in the URL...

Valentin Albillo · 01-11-2021, 03:17 PM

.
Can access it as well just fine using an old version of Safari.

V.

Massimo Gnerucci · 01-11-2021, 03:53 PM

Ditto with Chrome, Edge and Firefox.

toml_12953 · 01-11-2021, 03:54 PM

(01-11-2021 02:27 PM)Joe Horn Wrote: HP's own calculator forum has been inaccessible for many days. It simply says, "An invalid HTML tag has been found" in a red box. I hope somebody at HP checks their own website once in a while.

I just went there with no problem (1/11/2021, 10:53am EST)

jebem · 01-11-2021, 06:00 PM

No issues accessing that URL from Portugal.

One common cause for such access failures is the browser cache configuration.
If the issue happened repeatedally from the same computer and browser combination, clearing the browser cache is the fastest way to bypass the problem.

Uli · 01-11-2021, 06:57 PM

It works with Safari, IOS 10.15.7.
****
Is the battery ok of your Laptop?
Plug in the socket?
Enough fuel in the tank?
;-)

DavidM · 01-11-2021, 07:15 PM

(01-11-2021 02:27 PM)Joe Horn Wrote: HP's own calculator forum has been inaccessible for many days. It simply says, "An invalid HTML tag has been found" in a red box. I hope somebody at HP checks their own website once in a while.

Joe, you're definitely not alone. I was seeing this for the last few days with both my phone and laptop, and two separate browsers were attempted on the laptop (Firefox and Chrome).

The problem seems to have been fixed, now. Are you still seeing the big red "bad HTML tag" message? It's gone for me now.

Dave Frederickson · 01-12-2021, 01:06 AM

It could be your DNS.

Joe Horn · (This post was last modified: 01-12-2021 04:37 AM by Joe Horn.)

Thanks, everybody. The problem was at HP's end, and they fixed it.