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+-- Forum: HP Calculators (and very old HP Computers) (/forum-3.html)
+--- Forum: HP Prime (/forum-5.html)
+--- Thread: My HP Prime G2 doesn't turn on anymore (/thread-18090.html)
My HP Prime G2 doesn't turn on anymore - RONana - 03-01-2022 07:29 AM
Hello everyone!
After a 2 month break from college I tried to turn on my HP Prime but it looks dead. The display remains black. Without battery, powering the calculator via USB cable, I see the display backlight but nothing more (the display remains black).
The connectivity kit does not detect the calculator.
I checked the battery voltage (~ 3.7V) and the voltage from the calculator pin via USB (~ 4.2V). I tried to reset the calculator using the reset button on the back, but nothing happened.
I left it on charge overnight and with no battery overnight, but nothing has changed.
Do you know how I can solve this problem?
Thanks in advance!
RE: My HP Prime G2 doesn't turn on anymore - Wes Loewer - 03-01-2022 04:35 PM
With the calculator "on" try pressing and holding ON while tapping the + key a few times and see if that helps. On my G2, if the brightness is turned down and the calculator goes into a deep sleep mode, the screen does not turn back on properly until I increase the brightness.
RE: My HP Prime G2 doesn't turn on anymore - RONana - 03-02-2022 10:50 AM
Thanks for the reply!
Today I tried that without success.