+- HP Forums (https://www.hpmuseum.org/forum)
+-- Forum: HP Calculators (and very old HP Computers) (/forum-3.html)
+--- Forum: HP Prime (/forum-5.html)
+--- Thread: freeze problem (/thread-2761.html)
freeze problem - aldozuya - 12-31-2014 01:34 PM
hi everyone!
i have a problem with my hp prime after update the firmware the calculator is freeze, and i can't restore the calculator, i try to reset from the switch in the back side but the calculator show the equation of the circle and maintain this condition (calculator freeze with the equation of circle)
i ask apologies, my english is very poor
thank you all
RE: freeze problem - Helge Gabert - 12-31-2014 04:26 PM
Start the ConnKit, plug in the USB cable, and hold Symb and reset (at the back of the calc) at the same time. That should force the Prime into update.
I had the same problem, and that worked for me.
RE: freeze problem - aldozuya - 01-02-2015 01:42 AM
no help, the next monday i'll take my calculator to the HP store
i try with CFO, apps+esc+on
there are methods neither works
thanks for your time Helge