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Prime CK New Version connectivity problem - Printable Version

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Prime CK New Version connectivity problem - John Colvin - 05-17-2015 09:32 PM

I downloaded the latest Prime CK version and tried to connect it to my Prime via the
USB (tried both USB 2.0 and 3.0 ports). The Prime icon appeared at the top of
the left pane but when I opened the list, the contents appeared for several seconds and then the program crashed. I uninstalled the program and redownloaded and installed it again assuming a corrupt download, but it still crashed.
I get the following exception:
Unhandled exception at 0x001771B7 in ConnectivityKit.exe: 0xC0000005: Access violation reading location 0x00000002.
Unhandled exception at 0x7788017E (ntdll.dll) in ConnectivityKit.exe: 0x00000000:

I am using Windows 7 HP 64-bit. Has anyone else encountered this problem?