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I Could Not Reset My Account Password - Printable Version

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I Could Not Reset My Account Password - thomas - 02-15-2016 03:59 PM

Hello,

I've just tried to reset my account but could not do so.

I got the email with the preliminary password but I was not allowed to login as the passcode was wrong?

Well, I think I'll stick to this user name anyways.

I just had 7 posts....

P.s.: My old account was: Elite


RE: I Could Not Reset My Account Password - Dave Hicks - 02-15-2016 05:33 PM

This sounds like another case of "Lost password confusion" described here:

http://www.hpmuseum.org/forum/thread-1812.html

ie: there is not a "preliminary password" but a link to click. So far I have been unable to replicate this as long as the instructions are followed exactly. It has been mentioned on the myBB forum that people do get confused and so far they say that they're not going to try to fix people not reading the instructions.


RE: I Could Not Reset My Account Password - thomas - 02-15-2016 05:37 PM

I'm a bit ashamed to admit that I actually thought that the user is the email; It just occured to me to use the user name Smile


RE: I Could Not Reset My Account Password - Dave Hicks - 02-15-2016 05:54 PM

Yes, that would stop it too! Smile