Unable to Update New Firmware

[John Colvin]

I tried updating my Prime with the latest firmware released today (2014.0331),
but the connectivity kit updater timed out after about 4 retries with a failure
message. I updated the previous firmware release using the CK in Safe Mode
with Networking and that was successful, but trying that this time didn't work.
This is a known issue with some PCs using Windows 7.

I understand there is some firmware installation software on the HP ftp site, but
I no longer have that URL address. Can someone please post a link to that site?
I will try installing the new firmware using the firmware updater on that site.