HP Prime G2 stuck in "Update Mode"

[BarryGKnapp]

Okay, thanks. I got the calculator back, and did the January update, but alas, I too have been hit by the loss of the touch screen. So I would like to try installing the 2018-10-16 firmware version. Do I need to do something first to roll back to the 2018-08-02 version that came on my calculator. Or can I just put the 2018-10-16 firmware in the firmware directory and simply overwrite the 2020-01-16 version?

I note that a couple of you seemed to be able to do the January update successfully. I note that the HP ftp site does not list a 2020 version of the Connectivity Kit. Is there one posted somewhere else? Or did those of you whose updates worked use the October 2018 version of the CK?

Thanks!