Hp prime erased all my data

[Steve Simpkin]

(05-07-2024 11:30 PM)slysalamander Wrote:  Hello steve,

Unfortunately the calculator keeps soft resetting like once every 2 weeks. I think it happened around 6 times already. And everytime i connect it to connectivity kit, the memory comes back, with all my notes and programs restored without me doing a backup installation.
I am starting to think I might have a faulty unit, although ive seen so far 3 people with this problem online.
Do you think I should change it while it is in warranty?

I am not sure. Hopefully people more familiar with the HP Prime and this type of problem will offer more useful advice. If you do not get any feedback that helps this issue I, would definitely consider getting it exchanged/repaired before the warranty expires.