NEW: HP 15C Collectors Edition

[Earle Grey]

(05-22-2024 01:20 AM)rprosperi Wrote:  This is Royal and is in fact HP's Official Licensee for the Americas. The tech support folks may say they are from Royal and possibly this is the cause for the identity confusion.

Just to clarify, I called the sales number listed on the website (833) 523-0800, and asked the gentleman who answered explicitly "Is this hp office supply?" and the very clear reply was "No", so I apologized, thanked him, said goodbye, and hung up. That was April 29th. I called again on May 1. Same call center answered. I really don't know what more a consumer can do when the voice answering the website's sales line denies the identity of the website, when the website cannot complete a sale, and the company ignores email inquiries. Would you give such an operation your credit card number? I truly hope they are able to stabilize the site, retrain their call center, and have success selling this marvelous calculator in North America.

—Earle.