Just ordered my first SwissMicros... DM42n

[DA74254]

(10-26-2024 12:36 PM)rprosperi Wrote:  

(10-25-2024 04:50 PM)DA74254 Wrote:  That is one of the reasons I've decided not to order anything more from SM. Mine arrived after 29 days from Switzerland to Latvia (ca 1.500km as the crow flies). Extremely slow, and expensive, postage. No, it was not stuck at customs. That took abt 16 hours (including my online customs pyment), as soon as it landed in Latvia.
That also goes for everyting I've ordred, my original DM42, my DM32 and also the DM32 book. More than 4 weeks delivery. On top of that; expensive and no tracking.
I've ordered other things both from within EU and outside with far less shipping time and cheaper, with tracking. Just sayin'.

Actually it was 25 days; this order was filled just following IFA and the introduction of the DM42n, 32, 32 book, etc., so there was a huge back-order to process, and this parcel actually didn't truly ship until 10 days after order processing, so the true shipping time was 15 days. Also, all orders have tracking links sent to the buyer upon shipping, including yours.

I can't say if shipping was 'expensive' or not as I've no clue what it costs to ship from Switzerland to Latvia. Have you experience with buying other similar size/weight/value items from Switzerland in the last year? Everything is more expensive than it used to be and more than we'd prefer, but please be fair and compare apples to apples. Maybe look at what the shipping costs to order a couple Victorinox Swiss Army Knives from their Swiss shop, it would make an interesting comparison.

Did you even read my last post? (#41).
When it comes to the 42n I ordered; order placed 19th Sep. 21st Sep "Parcel Created". Although when I now check the tracking, there is full history but during the time the parcel was "in orbit", there were absolutely nothing between 1st Oct (Parcel Accepted) and before the Latvian Customs sent me the payment options on the 15th Oct. So no, no tracking during shipment time. I don't need full tracking history *after* I have received the parcel. I need tracking *during* shipment time.
Yes, I've ordered other things from Switzerland. 100-200gr parcels at CHF 9 postage with tracking (cigars priced CHF 200-ish), that took 6-7 days shipping time and track history was updated at least daily.

My DM32 book and the DM42n had "Parcel accepted" as the only update until Latvian Customs sent me the "how do you want to pay" email, while the mail tracking still was stuck on the "Parcel Accepted" message, updated a fortnight previous.
If you don't believe me, please check the screenshot I posted in the SM forum where I responded to Walters complain. (You know, in the topic where you deleted his complains).