HP should offer a free hardware upgrade

[frankymusic]

Hi Jose,

I'm living in Europe too (Germany).

I called the HP Support from a German telephone number. They asked me for a copy of the bill (via E-Mail) together with s/n of the Prime as well as my actual address data...

Unfortunately they want to receive the "old" Prime in their U.S. HP office...

The exchange afterwards is very fast!

Regards
Frank