New Version: 2014.1203

[mbeddo]

I must be doing something wrong.

I already have "HP Connectivity Kit" build 2014 11 24 Rev 6940 and "HP Prime Virtual Calculator" 2014 11 24 Rev 6940, so the only thing to do is to update my physical HP Prime 2014 7 2 (6031).

I plug the calculator in, and an "Update firmware" dialog box pops up. I click "Backup" and that seems to work (produced a 20 Kb zip file). I then select "Update" and the calculator screen changes to show the "hp" logo and a message across the top: "HP Prime recovery mode V13" and on the PC a "Firmware update" dialog box pops up where it's "Waiting for connection ..." on C:/Users/meb/Documents/HP Connectivity Kit/Firmware/PRIME_APP.DAT. There is a progress meter, but after several minutes of waiting, the meter hasn't progressed.

So I cancel this, reset the calculator with a paper clip to get out of recovery mode, and download the HP_Prime_Calculator_Firmware_20141124.zip file from the FTP site that Tim mentioned above, but now I don't know what to do with the zip file, or what I should do next.

Help?