Given up on Prime (Almost)

[chazzs]

I'm the one that had an HP Prime screen get washed out after upgrading to the latest firmware. HP graciously sent me a new replacement, albeit with the older firmware. Everything seemed to work fine out of the packaging and I should have been happy with that. However, I wanted to upgrade the firmware to get the Sketch feature (pretty impressive). After a "successful" upgrade many of the white keys are unresponsive (the top two three rows excluding the enter key, and the alpha and shift key don't register). Looks like another call to HP. So far I'm impressed but very disappointed. Not sure what to think about the calculator or the upgrading, or both.

Since the shift key doesn't work there is no way to turn it off or reset it (besides the button on the back, which does nothing.) Hmmm. Thought HP had a competitive product, but I'm seriously rethinking it.

C