Can't connect via USB

[Tim Wessman]

Rather strange.

I would try this - hold down the SYMB key and while it is held down, poke a pin in the hole on the back. Continue holding it. This will put it into the "update" mode. Note that you cannot get out of this mode except by using a pin.

Once that is in the "updater" mode, connect it to the computer. In your virtual machine, you will probably need to connect the device to the windows instance. Hopefully it will show up in the menu there.

Once it is connected, open the connectivity kit. It should detect in updater mode and ask if you want to update after a short while.