Can't connect via USB

[Dands]

(07-01-2015 08:02 PM)DrD Wrote:  

(07-01-2015 02:19 PM)Dands Wrote:  I've tried with USB 2.0 in my Mac VM using Windows 8 and also tried on a PC with Windows 7.

How can I install the update if the calculator does not connect to my computer?

Thanks

If you go to the ftp site I suggested, you should find that there are two executable files, one for the connectivity kit, and one for the virtual calculator. There is also a zip file containing the latest firmware for the hardware calculator.

You can install the updated connectivity kit, because it is an executable pc file. The new software may help you get past the USB issue, in win7. From the new Conn Kit, your Prime should then show up via the USB connection. Good luck!

-Dale-

I did install the Connectivity Kit from the website but like I said, the calculator doesn't show up in the devices list in the program.

Do you guys know if the cable must be the original one? I got this calculator for a 2nd hand seller and I think she could've sent the wrong USB cable. Will it work JUST with the original cable?

The cables I have are trapezoidal (A). Should I use the B type as mentioned here?

http://www.hpmuseum.org/forum/thread-477.html