HP Prime problem. Calculator resetting itself

[informach]

Hi!, Cristian:

Try, with fully charged battery, download (or reinstalled), the ultimate firmware version 10077, the connectivity and virtual emulator, all, of this version. Before, uninstall on your PC or computer, all you have installed, the previous version. With this is verified if a hardware problem (flash) or improperly installed software.

Kind Regards.
informach.