Trouble updating Prime firmware

[informach]

Hi!, bobh:

Please, don't destroy, your jewell !.
Try, uninstall from your PC, all files of HP PRIME Firmware, what you installed. For this, you can free download and install ... Advanced Uninstaller PRO, from ... http://www.advanceduninstaller.com

Clear all cookies, temporary files, register problems, erase HP PRIME installed, etc ...
Now, charge of your HP PRIME, the battery to 100% of capacity of charge.

Download and install, in your PC, the ultimate software version (10077), the firmware, Connectivity Kit and Virtual Calculator.
Open the Conecctivity kit and connect your HP PRIME, with connector cable in any USB port.
The connectivity kiy must be recognize your HP PRIME, in USB.
Then find when say Actualize.

Good luck !.

Kind Regards.
informach.