Update Failed and locked Prime

[minus1]

Helge: I performed the steps you proposed. Yes, the CK provided an update prompt which I accepted. It went through the update again, and then the screen went black again after the update. I can still get back to the recovery screen by repeating the steps in your procedure. Is there a way when in recovery mode to get to any other low level menu that will allow me to complete the upgrade? I have downloaded the firmware file to my PC from the HP site. How can I manually force the update to load from my PC rather than the net?

Thanks for your post!
minus1