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Hp warranty
11-24-2016, 07:10 AM
Post: #1
Hp warranty
I was wondering if anybody else it's having issues with getting a warranty replacement for a hp35s? I bought one a little over a year ago and in the first month the 0 key began to fail to register. I emailed HP support and the promptly sent me a hp33s that wouldn't turn on. I emailed them again and they said the hp35s is on back order. I email them about once a month inquiring as to the status of my warranty case and I get this back:

"Thank you for contacting us.

Unfortunately the HP 35S replacements are still backordered. There is currently no ETA when replacements will be shipped, however, they will be shipped as soon as more units are available.

I have checked the system and your order is in the system and is waiting for replenished stock. If you have any other questions, feel free to contact us.

Best regards,

Michael
HP Technical Support"

I have been waiting for the replacement for over a year now. It appears that you can buy a hp35s on HPs website. It seems a little ridiculous that my replacement has been on backorder for over a year. Has anybody else had this problem? Any suggestions on how to resolve this.

Thanks,
Chad
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Messages In This Thread
Hp warranty - cdodds - 11-24-2016 07:10 AM
RE: Hp warranty - Dieter - 11-24-2016, 08:47 PM
RE: Hp warranty - cdodds - 11-25-2016, 05:57 AM



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