Any new Calculator?

[burkhard]

(06-06-2018 02:53 PM)Tim Wessman Wrote:  Has nothing to do with lack of caring... it has to do with being a very tiny cog (the calculator group) in a very large machine and 0 influence...

No hits against the HP calculator group, Tim, whom I assume is a small handful of hard-working stretched-thin engineers. Today happens to be my 30th anniversary in engineering with the company I started with in college. Well, there have been a couple spin-offs and a bunch of name changes, but I'm still in the same building. So I'm sympathetic to the plight of individual engineering groups within a larger concern.

That said, in today's age, a decent-functioning website is imperative to market consumer products. And, I would assume, each product range has a marketing staff (perhaps just of 1 or half of one, but someone) who handles those products. When the main entry for a product line on the company website has been broken for months, one would think that's a big deal, no? Maybe not for the company as a whole, but it is for that product line.

And the web site itself needs to have some "Report a technical problem with the web site" link. Obviously a large consumer company will have an expansive web presence and once in a while links get broken or mis-assigned. Someway for customers to report that should be an obvious imperative I would think.

We all here want to see HP remain in the business of making calculators. That's why it pains us to see the company shoot itself in the foot over really easy low-effort things. All that enormous work to create the Prime and its web page remains broken for an extended period. Huh?

Most of us on this forum here are crotchety old diehards who aren't thinking about whether to buy an HP or one of its competitors: TI / Casio / whatever. So, the website isn't so important for us. But for a highschool kid, or homeschooling parent, or student entering university, accessing product information is critically important to make an informed decision. If it's unobtainable, it sends out a bad message. "Should I go and buy this nifty Prime when the company buries the webpage so deep you need Google to find it every time, and most of the links are broken once I get there?" If I were that student, it would make me think the product is destined for a short life, so I would be advised to take my $ and hard-spent learning-curve hours elsewhere.