Firmware Upgrade Woes

[CyberAngel]

(09-03-2018 07:17 AM)Nick Taylor Wrote:  Thank you both for your replies.

I had another go at the weekend. Despite leaving the Prime connected after a brief disconnect, it didn’t ever continue the update for me.

In the end, I downloaded the oldest version of the Connectivity Kit from the HP site that I could find in the Archive folder, and manually added the December 2017 firmware to it.

This setup resulted in all three files being updated immediately.

I was then able to install the July 2018 update using the latest version of the Connectivity Kit. As you mentioned, the update process seems much simpler in this latest release.

So, I’m there. Many thanks.

I bookmarked this page because of the above trick