Unable to Update New Firmware

[John Colvin]

(05-27-2014 06:47 PM)Tim Wessman Wrote:  The ready is on the windows side - not on the calc.

If windows isn't installing a mass storage driver I am not sure what else to tell you apart from trying a different port or possibly machine.

I was finally able to update my Prime with the new firmware. I had tried three of
my four USB ports on the left side of my laptop with no luck, but after trying the
fourth USB port on the right side, I was able to successfully download and install
the firmware. Thanks for the help.