New G2 Firmware 20200116 - Problems - FIXED w/ 20200121
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01-18-2020, 04:06 AM
Post: #21
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RE: New G2 Firmware 20200116 - Problems
I can confirm losing touchscreen after upgrading my G2 -> 20200116 on Win7 x64.
Upgraded the ConnKit: OK Backup G2 unit: OK Manually copied new G2 .zip file contents to C:\Users\Name\Documents\HP Connectivity Kit\Firmware Ran Connkit - detected new f/w and offered to update - update completed OK, memory not lost, but G2 unit touchscreen not working with 20200116 f/w. Upgraded my G1 unit following the same procedure: G1 unit touchscreen works with 20200116 f/w Copied prior release G2 files back into C:\Users\Name\Documents\HP Connectivity Kit\Firmware Started ConnKit, did f/w upgrade, upgrade completed: G2 unit touchscreen works with 20181016 f/w I'd say there indeed is an issue with the new G2 image. For folks that upgraded G2 -> 20200116 w/no Touchscreen loss, how was your procedure different from above? Was backup run first? Was memory retained thru the update? etc... --Bob Prosperi |
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