HP Prime bricked after update

[Stevetuc]

(06-21-2021 02:51 PM)Eric Rechlin Wrote:  

(06-21-2021 01:27 PM)Stevetuc Wrote:  If the hp supplied beta software trashed your Prime, I would expect that hp would replace it for you. Maybe contact via the beta email ?

The 20210505 firmware isn't beta firmware.

That said, unfortunately HP would just say that if it's outside the warranty (1 year in some markets, 2 years in others), it's not their responsibility even if their update did expose the problem in the flash.
[..]

Depends on the territory . In the UK the Consumer rights act gives the consumer 6 years warranty when there is an underlying defect in the product. But after 6 months, the consumer needs to prove the fault was inherent at time of sale. Here's a description of that right from apple website:

https://www.apple.com/uk/legal/statutory-warranty/uk/