HP Prime Hardware (internal and external)

[dbbotkin]

HP PRIME REPLACEMENT PROGRAM

I just spoke with a tech rep from h/p about my claim that "the original Prime wouldn't work with the SmartStream 410" (I have one) and he reported that h/p has started a replacement program:

1) I need to send in a 'proof of purchase'
2) They verify (how??)
3) They send an authorization
4) I ship the calculator (alone, no cables, cover, etc.) to h/p
5) They send me the new model

Shipping is by something with tracking (for verification)

The cost? My shipping ($5 at USPS)