New G2 Firmware 20200116 - Problems - FIXED w/ 20200121

[JDW]

(01-18-2020 01:45 PM)grsbanks Wrote:  I take it that /PrimeG1 was just a shortcut and that you do in fact mean your ~/Documents/HP Connectivity Kit/Firmware/PrimeG1 folder, right?

Also, when you unzip the .zip file that you downloaded, you get a folder with a bunch of files in it. It is indeed the files that you copied to that directory and not the folder containing those files?

Here is the exact contents of the ZIP file downloaded to my Mac:



And here are those files, unzipped and manually placed by me in the exact folder (note the path at the bottom of the window):



But here's the strange part. Note the date of PRIME_OS.ROM & PRIME_MASTER.DAT -- they are both from 2018. There are files dated Dec. 2019 and the rest are dated this month. Not sure if that is the root problem here, but as you can see, I know what I am doing. Yet the firmware update will not work on my G1 Prime. Indeed, as I said in my earlier post, I should be able to update via the Connectivity Kit without having to manually do any of this, yet the error dialogs I mentioned earlier exist. There is clearly a bug at work here that needs to be addressed by HP.