Important - Reupdate your unit!

[jebem]

(05-29-2014 08:06 PM)DrD Wrote:  I get the "No updates are available" message as well. I have:

1. Deleted the temp and firmware directories.
2. Closed the Conn Kit.
3. Opened the Conn Kit.
4. Checked for updates: No updates available message.
5. Shutdown Computer.
6. Restarted Computer.
7. Opened the Conn Kit.
8. Checked for updates: No updates available message.

What else can I do?

-Dale-

Strange... what is your Windows version?
I'm using Windows 7 64-bit. My folder location is:
C:\Users\<UserProfile>\Documents\HP Connectivity Kit\
Inside this location I have:
- deleted the "Temp" dir;
- opened the "Firmware" directory and deleted all the files inside
and it worked fine.