New releases

[Valentin Albillo]

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Hi again, Vincent,

(06-12-2021 06:45 AM)Vincent Weber Wrote:  I understand that you wanted a specific way of purchase (which Oliver gracefully honored), without going to the Play Store, and in the process you ended up paying twice, but one of them being refundable by the store. To make things clear for others, Olivier never asked you to pay double the price, and didn't lock you in this situation.

The first purchase took place many years ago, and I installed go71b on my daughter's phone but never actually used it for anything, I was just curious at the sight of an HP-71B actually running on a phone. I inverted a few matrices, solved some equations and that's it, I returned the phone to her, never to use it again and eventually it got stolen and went unavailable. I don't remember contacting Olivier at all back then.

Several years later I got a Sony eReader (electronic ink) and again I was curious to see if an emulated HP-71B would run on it, so I installed DosBox and J-F's Emu71 and it indeed ran perfectly, albeit slowly. Olivier had nothing to do with this and so I didn't contact him either.

Finally, my XP system died on me and Emu71/Dos didn't run on 64-bit systems so I bought go71b again (not Oliver's fault, the original Play Store account was no more), installed it on my Samsung tablet, and my troubles began. I managed to create some programs on it, both standalone and for articles, but it's been most exasperating and it's taken me ten times as long as before.

Anyway, money has never been a problem, the first time I paid the price just to see it, the second time I would have paid 80 or 100 € just to have it working flawlessly (or with lesser bugs) and thus avoiding all the exasperation and utterly wasted time.

Quote:2) Before purchasing you had a discussion with Olivier about your needs, the main one being having a multi-line display. Olivier did not intend to emulate the HP-IL, but instead he developped a custom mini-screen, with full support for escape sequences (cursor handling), just for you. That is comitment IMHO.

Honestly, I don't remember the details, it was many years ago and I lost all emails from that period, but I'll take your word for it, if that is what Olivier told you.

Quote: Ok, after that, Oliver entered a phrase in his life where he could not dedicate any time for emulators anymore, and that's indeed frustrating when you have paid and have major bugs, I don't deny that. But please don't forget the initial service attitude, which is back now.

Glad to hear that. I still think he should have communicated the situation much better, instead of keeping silent and disregarding bugs reported to him without bothering to reply. That's a surefire way of alienating your customers and ruining good faith.

Quote:3) Olivier is actually so committed that he is currently rewriting from scratch the whole Saturn core emulation (which he suspects has vicious issues), trying it first on simpler machines than the 71B, like the 27S, before porting it to the more complex 71B.

Very good news, if they actually materialize and result in a working go71b. You know, at first you disregard your customers for good reasons, then for bad reasons, and eventually as a matter of course.

Quote:I know he is not at all the dishonest person he is sometimes portrayed. He is a nice person and a prime contributor to this community, who also happen to be a human being with a life...

We all are, but just try to say that to your real-job clients when you miss a deadline and see what happens.

Quote:Hope this helps to bring the tension down.

Certainly. Thank you very much for your great efforts to help defuse the matter, Vincent, very much appreciated. Wish all my friends were like you.

Take care and best regards,
V.