Hardware Voyager Emulator

[bbergman]

(11-02-2021 05:49 PM)Ren Wrote:  My personal experience with Banggood orders is a bit spotty. (I am a USA customer)
[...]
A couple of times I've submitted questions about a shipment or product, and received an email saying that the submission was received and they will have someone respond in 24 hours (crickets).
When other customers submit questions on the Product page, I find that other customers often have better answers than Banggood Tech Support.
I still may order stuff from them in the future, but I do have my concerns.
Your Mileage May Vary.

Same. Banggood has great prices, and if you're careful and read other reviews (and just poke around for duplicate products), then you should be okay.

However (and this is the BIG "catch" with them), if you have any issue whatsoever, you should just write it off. The standard practice with Banggood and their two clones is that you have to prove something is broken or not working. At least three pictures, and in most cases, you need to submit two videos as well. You must force them to admit something is broken, or else they won't give you the time of day. Support is slow and sometimes nonexistent. You will get offered points (for their club), credit memos, and then finally if you forcefully complain, they may give you a refund to your CC. I've been around and around with these guys and finally just gave up and decided it's not worth it unless the product is super cheap, or I know it's solid.

Thanks,
Bruce