@ Moravia: urgent: Error with Prime G1 and Connectivity Kit - Please Repair

[BruceH]

(03-17-2022 01:44 PM)Martin Hepperle Wrote:  ... see also my post #32 in this thread...

My "solution" was to downgrade to older versions of the firmware and Connectivity Kit,

While I understand that customers who still have G1's and do not yet want to throw them away are of no commercial interest, I don't think this is a a good attitude towards customers.

You seem to be putting words into Moravia's mouth. Klaus said in the previous post to yours that "We will make sure to handle it". You might not like the speed at which fixes get issued but that's a long way away from telling customers to throw away their G1 Primes.

Quote:It is really a pity to have such a nice hardware platform with so such (seemingly) basic software troubles for many years now.

I was unaware that the connectivity kit suffered from "basic software troubles for many years". I use it to type in programs and send them over to the Prime to compile and run without any problems.

Quote:It is also interesting. that my critical post on the HP support site https://h30434.www3.hp.com/ obviously has been deleted...very encouraging.

HP != Moravia. HP no longer provide support so it is unsurprising that they will delete support requests for things they no longer support.