New Version: 2014.1203

[Han]

(12-05-2014 03:53 AM)marcusnicolas1 Wrote:  Jonathan,

Thank you so much. I am sorry if I am asking so many questions. I have WIndows 8.1 so I am not sure if I have to first open the connectivity kit or do I just plug my Prime and double click on one of those icons. Can you please advise. Thank you so much for your help. I feel as though I am getting closer to solving this mystery.

Download the software in the link provided in the first post. As Jonathan noted already, you have to manually copy the link and remove the "http://" part. Install all the programs (in particular the connectivity kit). Run the connectivity kit after it installs and check for updates. Then connect your HP Prime to your computer (with the connectivity kit running) and it should prompt you to update the calculator. If it doesn't, right-click on the calculator in the connectivity kit window (in the tab on the left), and select Update firmware. You may need to wait a second or two if you don't see that option when you right-click.

If for some weird reason when you check for updates in the connectivity kit and it doesn't download the new firmware, you can extract the firmware zip file (see link in first post) into your

My Documents/HP Connectivity Kit/firmware

folder, and then proceed by connecting your calculator and follow the instructions above.