Prime resets when finding eigenvalues

[eleal]

Hello all,

I've been having problems trying to calculate the eigenvalues of some matrices with my HP Prime. I perform the following two calculations in Home:

1) When I try to find the eigenvalues of the 3x3 matrix
[0, 1, 0;
1, 0, 1;
0, 1,0]

I get the output : "EIGENVAL(...) Error: Bad Argument Value"

2) When I try to find the eigenvalues of the 5x5 matrix
[0,1,0,0,0;
1,0,1,0,0;
0,1,0,1,0;
0,0,1,0,1;
0,0,0,1,0]

the HP prime resets (it displays the x^2 +y^2=1 image).

I tried running the 5x5 matrix in the virtual calculator and runs fine, but
running the 3x3 matrix in the virtual calculator outputs the same
"Bad argument Value" error message.

In case this helps, my HP prime is:
Software Version: 2014 12 3 (6975)
Hardware Version: A

What could be the problem when trying to calculate these eigenvalues?

Eleazar