Copying Spreadsheet Columns
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07-14-2015, 10:12 AM
Post: #16
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RE: Copying Spreadsheet Columns
(07-14-2015 09:46 AM)StephenG1CMZ Wrote: Actually there are several reasons not to rush to delete those paragraphs: OK. So now we're saying that the convenience for the developer takes priority over the frustration of his customer? I've now heard the reasons for not bothering to update the instructions more thoroughly, now here are some reasons for doing so. ... 1. The customer may actually want to rely on the help files to get to the truth about what works and what doesn't in the product he's payed for. 2. The customer may not want to spend his time on forums trying to interpret misinformation 3. The developer may want to provide the customer with a better product, which good help is a part of. 4. The customer may actually purchase the product based on what he reads in the manual beforehand and then find that the product doesn't do what the developer is claiming, which I would have thought is highly dubious legally, or should be. Given that without the customer the developers would be out of a job I would think that they should be the priority surely? |
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