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Keyboard
03-06-2019, 04:38 PM
Post: #1
Keyboard
I've just recieved my new HP Prime 2G and I've been starting the configuration after unboxing.

When I tried to enter the current year 2019 I realiesed, that the key of the number "2" did not produce the number on the screen.

You have to press the "2" very hard to get a result. All other keys are smooth and easy to handle.

Should I send the calculator back und change it to a different one?
With my first HP Prime I had no trouble at all.
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03-06-2019, 08:02 PM (This post was last modified: 03-06-2019 08:03 PM by Beginner.)
Post: #2
RE: Keyboard
Or is this a matter of warranty, so that I have to contact hp and not the shop where I bought it?

By the way: The backside of the G2 and the cover are now frosted - it looks awesome and feels great in your hands.
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03-06-2019, 08:57 PM
Post: #3
RE: Keyboard
I don't know how the rules are where you live, but here in The Netherlands you can just return it to the store you bought it and ask for a fully functional one. Succes!

HP 33E, HP 11C, HP 48 SX, HP 35S
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03-07-2019, 01:38 AM
Post: #4
RE: Keyboard
sorry to hear about your G2; here in the UK I would return it to the seller.

(03-06-2019 08:02 PM)Beginner Wrote:  By the way: The backside of the G2 and the cover are now frosted - it looks awesome and feels great in your hands.

frosted? pics please?

Cambridge, UK
41CL/DM41X 12/15C/16C DM15/16 17B/II/II+ 28S 42S/DM42 32SII 48GX 50g 35s WP34S PrimeG2 WP43S/pilot
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03-08-2019, 12:46 PM
Post: #5
RE: Keyboard
(03-06-2019 08:02 PM)Beginner Wrote:  By the way: The backside of the G2 and the cover are now frosted - it looks awesome and feels great in your hands.

I wonder if that's a new variant. I have a G2 and it looks identical to my other Primes.

Tom L
Cui bono?
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03-10-2019, 07:19 PM
Post: #6
RE: Keyboard
Thursday evening I brought the defect calculator to the post office, Saturday I recieved a new one. Perfect service by DynaTech!

I falsly ayssumed my first HP Prime (which I don't keep at home) to be more glossy at the back, but I was mistaken. Both calculators look very similar.
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