HP 15c CE - New firmware update officially available!

[Roland57]

(07-29-2024 02:32 PM)Gene Wrote:  The unit is likely under warranty. I would suggest you return it.

While there have been reports of multiple units showing issues the manufacturer is not seeing any signs of trouble with these units - nothing beyond a few random ones.

These are the identical physical units to the current 12c so if they hardware had a problem, the much larger 12c sales should be showing a problem signal but they are not.

Anecdotes are hard to diagnose - returned units help a company SEE a problem.

I’m sorry yours is having a problem ! Please return it ! :-)

I would exchange the device if it were my work horse for day-to-day use. But it is just a collector's item, it works with careful treatment and is in the showcase 99.9% of the time. I shy away from the effort. And after all the reports on the problem, I believe that the manufacturer has enough information about the problem.

Roland