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Update firmware: 20170710 will not install
01-02-2018, 06:07 PM
Post: #6
RE: Update firmware: 20170710 will not install
(12-29-2017 09:54 PM)acapde Wrote:  Now, when I try to update the calculator, the progress bar on the computer disappears when it reaches 43%, the progress bar on the calculator remains there but not moving and nothing happens. I’ve tried different computers (Win 7 & Win 10, always 64 bits, USB 2 and USB 3 ports), I’ve even tried older FW packages but the calculator never gets the new firmware. I also tried a factory reset (format disk C).

I would try to go into the connkit and uncheck the "Use New Updater" option. Try that once (Note: needs to be on a windows computer to work).

Once that gets updated one time, recheck that button and you will be good from then on. Some units with the "new" more reliable update on that firmware it came with did still sometime have problems running the update.

TW

Although I work for HP, the views and opinions I post here are my own.
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RE: Update firmware: 20170710 will not install - Tim Wessman - 01-02-2018 06:07 PM



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