Recent Android update for HP Prime Pro completely unusable

[Jan_D]

Since the latest update my HP Prime Pro app freezes after about 1 minute.
In order to get it working again I have to do 3 attempts, after which it freezes again after about 1 minute.

So absolutely not workable.

Besides the Advanced Graphing app does not work properly anymore:


   

   

I have a Samsung Galaxy tablet, Android 4.4.2 and the update is version:
13333, 2018 01 24

[Arno K]

Well, that must have another reason, my Galaxy Tab with Android 4.4.2 works as expected, both graphs are properly shown and I used the app for several minutes, no problem, the same with my mobile phone Huawei P10 with Android Oreo.
Arno

[mfleming]

Galaxy Tab S, Android 6.0.1: Seems to freeze when the plot X-range is less than zero for the square root equation.

Like the old joke
Patient: "It hurts when I move my arm like this."
Doctor: "Well, then don't do that!"

The physical Prime (13333) seems to handle the invalid range correctly.

~Mark

[Jan_D]

(02-18-2018 01:49 PM)Arno K Wrote:  Well, that must have another reason, my Galaxy Tab with Android 4.4.2 works as expected, both graphs are properly shown and I used the app for several minutes, no problem, the same with my mobile phone Huawei P10 with Android Oreo.
Arno

Hello Arno K,

Maybe it matters that I have a Samsung Galaxy Tab Pro 8.4''

technical details:

Chipset: Qualcomm Snapdragon 800
CPU: Quad-core 2.3 GHz Qualcomm Krait 400
GPU: Qualcomm Adreno 330

[Arno K]

(02-18-2018 10:36 PM)Jan_D Wrote:  

(02-18-2018 01:49 PM)Arno K Wrote:  Well, that must have another reason, my Galaxy Tab with Android 4.4.2 works as expected, both graphs are properly shown and I used the app for several minutes, no problem, the same with my mobile phone Huawei P10 with Android Oreo.
Arno

Hello Arno K,

Maybe it matters that I have a Samsung Galaxy Tab Pro 8.4''

technical details:

Chipset: Qualcomm Snapdragon 800
CPU: Quad-core 2.3 GHz Qualcomm Krait 400
GPU: Qualcomm Adreno 330

Perhaps, mine is a Galaxy Tab 4 (7.0, Wi-Fi) with a quad-core processor ARM Cortex-A7 MPCore which is rooted.
Arno

[Mark Hardman]

(02-18-2018 10:48 PM)Arno K Wrote:  Perhaps, mine is a Galaxy Tab 4 (7.0, Wi-Fi) with a quad-core processor ARM Cortex-A7 MPCore which is rooted.
Arno

See this similar thread:

Bug: HP Prime Pro Android Advanced Graphing 1.4.0 2018.01.24 1.4.0.13333 firmware

Tim confirms in post #7 that the issue is only related to ARM processors.

[Jan_D]

(02-18-2018 11:09 PM)Mark Hardman Wrote:  See this similar thread:

Bug: HP Prime Pro Android Advanced Graphing 1.4.0 2018.01.24 1.4.0.13333 firmware

Tim confirms in post #7 that the issue is only related to ARM processors.

The Qualcomm Snapdragon central processing unit (CPU) uses the ARM RISC instruction set

https://en.wikipedia.org/wiki/Qualcomm_Snapdragon

[Dougggg]

I have a Samsung Galaxy Tab Pro 8.4'' i does freeze alot, it appears to works ok on my asus zenfone 2

[Tim Wessman]

(02-24-2018 03:44 AM)Dougggg Wrote:  I have a Samsung Galaxy Tab Pro 8.4'' i does freeze alot, it appears to works ok on my asus zenfone 2

Did the recent update make any change at all?

[mfleming]

The example works perfectly on my tablet! Latest update, works great.

Galaxy Tab S, Android 6.0.1

~Mark

[Dougggg]

I actually just got the app a couple days ago so no previous experience. on the Samsung it freezes after a few minutes consistently. I mostly got the android prime for my phone and it works perfectly so far. thought it would be cool on the big screen

(02-24-2018 04:15 AM)Tim Wessman Wrote:  

(02-24-2018 03:44 AM)Dougggg Wrote:  I have a Samsung Galaxy Tab Pro 8.4'' i does freeze alot, it appears to works ok on my asus zenfone 2

Did the recent update make any change at all?

[Jan_D]

(02-24-2018 04:15 AM)Tim Wessman Wrote:  Did the recent update make any change at all?

It still freezes in times of the order of 1 minute, maybe a little later, I do not know.

The Advanced Graphing app seems to be OK now, at least the examples I gave earlier work correct now.

I am glad that I made a backup of an earlier version which I have reinstalled.

[Didier Lachieze]

It's also freezing within a minute on my Sony Z3 Compact phone & tablet, Android 6.0.1.
No change compared to the beta versions.

[Arno K]

Perhaps that may be an issue with internet connection, my Galaxy tablet crashes on start of the Prime Pro app when wireless lan is switched off ( I use it mostly for reading, no connection necessary), with wlan on that never happens.
Arno

[Jan_D]

(02-24-2018 07:26 PM)Didier Lachieze Wrote:  It's also freezing within a minute on my Sony Z3 Compact phone & tablet, Android 6.0.1.
No change compared to the beta versions.

Its chipset is very much alike that of the Samsung Galaxy Tab Pro 8.4'' (see post #4):

Chipset: Qualcomm Snapdragon 801
CPU: Quad-core 2.5 GHz Qualcomm Krait 400
GPU: Qualcomm Adreno 330