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New Version: 2014.0702 (EXTREMLY MINOR - SS410 USERS ONLY)
10-08-2014, 06:14 PM
Post: #21
RE: New Version: 2014.0702 (EXTREMLY MINOR - SS410 USERS ONLY)
Hi Tim,

please let me ask "again":

Is Version A of the Prime able to work with the StreamSmart 410 at all?

Thanks in advance.
Frank
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10-08-2014, 06:29 PM (This post was last modified: 10-08-2014 06:30 PM by Tim Wessman.)
Post: #22
RE: New Version: 2014.0702 (EXTREMLY MINOR - SS410 USERS ONLY)
No. Call support. Tell them you have a streamer that will not function with your old Prime unit.

TW

Although I work for HP, the views and opinions I post here are my own.
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10-16-2014, 04:17 PM
Post: #23
RE: New Version: 2014.0702 (EXTREMLY MINOR - SS410 USERS ONLY)
Dear Prime fans,

finally I got my "new" Prime today and could start the connection to the SS410 immediately...

Every thing concerning measurements works fine, as expected.

The exchange of the "old" to a "new" Prime via HP U.S.A. ran fast and smoothly.

As I'm living in Germany I was surprised because of the unproblematic delivery from U.S.A., thanks to the guys of HP...

Frank
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