HP Prime reboots randomly

[jmtnezesc]

Hi, I have searched through the forum but I haven´t seen any solution to my problem. I bought my HP Prime NW280AA one month ago. I updated the firmware and the calculator works great but sometimes it reboots itself. The reboot doesn´t happen with any specific app or command. It´s just sometimes while working out for example linear equations,before pressing enter, the screen turns black and it turns on again but there is no trace of the work I had been doing. This reboot may happen 5 minutes after turning it on or half an hour later. It´s random. I hope someone can help me with this. Thank you.

[eried]

Update the firmware, if that keeps happening and you are not doing anything contact support. If the device reboots when doing something: that's normal, it is by design.

[jmtnezesc]

I´ve already got the last firmware installed (8151). Should I reinstall it? It reboots sometimes when doing something. Is that really normal? haha

[Aries]

Tried with ON+Apps+Esc yet ?

[jmtnezesc]

I have just done the ON+Apps+Esc. Hope that works.

[debrouxl]

Quote:It reboots sometimes when doing something. Is that really normal?

That's the way the Prime's firmware has been behaving since the beginning, indeed.
Don't worry, firmware revision 8151 is quite a bit more robust (as well as quite a bit more featureful, obviously) than the first public revisions, from the summer of 2013

[Aries]

Mine reboots on solving this exp inequation:
http://www.hpmuseum.org/forum/thread-490...l#pid43817 ;-)