HP Prime dead !
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04-27-2017, 10:00 PM
Post: #1
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HP Prime dead !
I wanted to charge my HP Prime. I took my phone charger and though it would work like last time. But the HP Prime's screen started to turn blue and then my calculator was dead. It tried On+Symb, Pin Hole+Symb, O+F+C+Pin+On, I removed the battery multiple times... But the calculator doesn't turn on.
Does anyone knows what happened ? |
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04-28-2017, 11:07 AM
Post: #2
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RE: HP Prime dead !
Are you saying you did not use the official charging cable that came with your calculator?
Graph 3D | QPI | SolveSys |
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04-28-2017, 02:43 PM
Post: #3
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RE: HP Prime dead !
That's bad !
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04-28-2017, 03:51 PM
Post: #4
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RE: HP Prime dead ! | |||
04-28-2017, 04:57 PM
Post: #5
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RE: HP Prime dead !
No, unless that charger fries everything that it is connected with (doubtful).
With the battery removed, can you plug in the cable? Does anything happen? TW Although I work for HP, the views and opinions I post here are my own. |
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04-30-2017, 10:19 PM
Post: #6
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RE: HP Prime dead !
I charged my phone with this charger, and my phone hasn't fried.
I removed the battery and I plugged the cable. There is a white flash but nothing more. |
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05-01-2017, 10:02 PM
Post: #7
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RE: HP Prime dead !
With the battery out, hold down the SYMB key and while the SYMB key is connected, plug the cable in. Do you see anything different?
If you don't see a "Recovery" message, you'll need to contact support I think. TW Although I work for HP, the views and opinions I post here are my own. |
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05-01-2017, 10:13 PM
Post: #8
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RE: HP Prime dead !
Well, I tried it, no message appeared. I guess it's officially dead now
I will contact the support but I need a new one really quickly. I guess I will just buy another one. Thanks for you help ! |
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