New HP Prime update 2.1.14730

[Alchemisst]

No major update in CAS,should have included infinite product,prime number sums,reimann sums and all sums

[Dirk.nl]

Klaas,
Thank you very much for this update.
The Prime software is in good hands with Moravia!
This is very reassuring for us as users. Hopefully your focus is on solving any errors in a timely manner.
Thanks again!
Greetings.

[KlaasKuperus]

(04-30-2023 01:12 PM)Dirk.nl Wrote:  Klaas,
Thank you very much for this update.
The Prime software is in good hands with Moravia!
This is very reassuring for us as users. Hopefully your focus is on solving any errors in a timely manner.
Thanks again!
Greetings.

Thanks for the nice words! We're now focusing on the next steps and target towards a new update during the summer. We'll keep Prime alive for sure!

If you encounter any issues, best is to email me at klaas.kuperus@moravia-consulting.com. Please make sure to mention your serial code, revision number and date of purchase and a detailed description of the problem you're having. I will make sure you get a timely response and help you to fix it.

Thanks for keeping the suggestions coming as well, we read them all.

[Thomas_Sch]

(05-01-2023 11:18 AM)KlaasKuperus Wrote:  ...
If you encounter any issues, best is to email me at klaas.kuperus@moravia-consulting.com. Please make sure to mention your serial code, revision number and date of purchase and a detailed description of the problem you're having. I will make sure you get a timely response and help you to fix it.

Thanks for keeping the suggestions coming as well, we read them all.

Dear Mr. Kuperus,

Regarding critical Errors in the actual firmware please have a look at this posts:
https://www.hpmuseum.org/forum/thread-19...#pid171816
https://www.hpmuseum.org/forum/thread-19...#pid171818
https://www.hpmuseum.org/forum/thread-19...#pid171829
https://www.hpmuseum.org/forum/thread-19...#pid171845
https://www.hpmuseum.org/forum/thread-19...#pid171846

Yours sincerly, Thomas

[froehlic]

(04-29-2023 12:32 AM)calc_freak Wrote:  

(04-28-2023 06:22 PM)thenozone Wrote:  mine is rev c and auto boots from off when connected to the pc, and when trying to explore from the connectivity kit continually restarts. see pic of model info attached , was waiting to see if it was only me.

Not just you. The exact same thing happens on my Rev C. Can't add any programs or even look at anything via the Conn Kit before it crashes the calculator and it restarts.

I had the same problem with my Rev C. Rev D was working out of the box after the update.
I solved the problem with the C-F-O-Reset (while the prime is off, press keys C,F and O and hold them. Then turn it on and release C/F/O if you are in the diagnostic menue). Then choose "4 FLS Utility" and after that "3 Format Disk C". After formatting and reset you have an empty prime but still the new firmware. Then I connected it to CK and I started to copy my programs and I could open the tree in CK again.

Hope this works for you too!

Best regards
Frank

[Tyann]

(05-01-2023 11:18 AM)KlaasKuperus Wrote:  

(04-30-2023 01:12 PM)Dirk.nl Wrote:  Klaas,
Thank you very much for this update.
The Prime software is in good hands with Moravia!
This is very reassuring for us as users. Hopefully your focus is on solving any errors in a timely manner.
Thanks again!
Greetings.

Thanks for the nice words! We're now focusing on the next steps and target towards a new update during the summer. We'll keep Prime alive for sure!

If you encounter any issues, best is to email me at klaas.kuperus@moravia-consulting.com. Please make sure to mention your serial code, revision number and date of purchase and a detailed description of the problem you're having. I will make sure you get a timely response and help you to fix it.

Thanks for keeping the suggestions coming as well, we read them all.

Bonjour
Si vous lisez encore ce fil, un petit effort au niveau de l'aide intégrée serai le bienvenu :
manque de traduction pour certaines instructions ou commentaire erroné (READLINE)
Merci d'avance et vivement la prochaine mise à jour.

Hello
If you are still reading this thread, a little effort in the integrated help would be welcome:
lack of translation for some instructions or wrong comment (READLINE)
Thank you in advance and look forward to the next update.

[toml_12953]

(05-01-2023 05:14 PM)froehlic Wrote:  

(04-29-2023 12:32 AM)calc_freak Wrote:  Not just you. The exact same thing happens on my Rev C. Can't add any programs or even look at anything via the Conn Kit before it crashes the calculator and it restarts.

I had the same problem with my Rev C. Rev D was working out of the box after the update.
I solved the problem with the C-F-O-Reset (while the prime is off, press keys C,F and O and hold them. Then turn it on and release C/F/O if you are in the diagnostic menue). Then choose "4 FLS Utility" and after that "3 Format Disk C". After formatting and reset you have an empty prime but still the new firmware. Then I connected it to CK and I started to copy my programs and I could open the tree in CK again.

Hope this works for you too!

Best regards
Frank

Thanks, Frank! Your tip worked on both my HW C calculators.

[calc_freak]

(05-02-2023 12:04 PM)toml_12953 Wrote:  

(05-01-2023 05:14 PM)froehlic Wrote:  I had the same problem with my Rev C. Rev D was working out of the box after the update.
I solved the problem with the C-F-O-Reset (while the prime is off, press keys C,F and O and hold them. Then turn it on and release C/F/O if you are in the diagnostic menue). Then choose "4 FLS Utility" and after that "3 Format Disk C". After formatting and reset you have an empty prime but still the new firmware. Then I connected it to CK and I started to copy my programs and I could open the tree in CK again.

Hope this works for you too!

Best regards
Frank

Thanks, Frank! Your tip worked on both my HW C calculators.

Yes, it works to get it cleared, and it won't go into boot loop when the Programs tab is accessed.

Now try doing a backup, even without making any changes to the calculator after clearing it. Restore that backup. Click on the HP Prime tab to open it - straight into boot loop.

[jonmoore]

Everything went smoothly for me. Updated from the last release build without any issues.

And what a nice surprise it was to come across a new release under the new management. Let's hope it's the first of many.

[toml_12953]

(05-02-2023 03:36 PM)calc_freak Wrote:  

(05-02-2023 12:04 PM)toml_12953 Wrote:  Thanks, Frank! Your tip worked on both my HW C calculators.

Yes, it works to get it cleared, and it won't go into boot loop when the Programs tab is accessed.

Now try doing a backup, even without making any changes to the calculator after clearing it. Restore that backup. Click on the HP Prime tab to open it - straight into boot loop.

@^#*&!!

They obviously have work to do.

My top three things I'd like to see:

1. Fix Python
2. Allow monospaced font in Terminal
3. Allow printing to physical printer from calculator, CK or both
   

[froehlic]

(05-02-2023 03:36 PM)calc_freak Wrote:  Yes, it works to get it cleared, and it won't go into boot loop when the Programs tab is accessed.

Now try doing a backup, even without making any changes to the calculator after clearing it. Restore that backup. Click on the HP Prime tab to open it - straight into boot loop.

Arghh, you're right! And much better: You even don't need a backup and restore.
Today I connected my HW C Prime again to CK and it's done a boot loop without doing anything - no backup no restore and no other program copied since last time.
Have to wait longer before posting!
Sorry.

[Voldemar]

I updated Rev D calculator, Rev C calculator failed, formatting the C drive did not help.

[Thomas_Sch]

Unfortunately the mentioned boot loop for older hardware is an known problem,
see e.g. https://www.hpmuseum.org/forum/thread-18122.html
and also this thread:
https://www.hpmuseum.org/forum/thread-18103.html
"The calculator restarts repeatedly after the connection kit is connected to the calcu"

A year ago, there had been the same suggestions for imho "dirty" work-arounds,
without satisfying results.
See post 15 ff from the first link.
https://www.hpmuseum.org/forum/thread-18...#pid158282
There had also been discussions, if the case will be considered as enhancement, or as defect.

Possibly the topic could be looked at a little more intensively on the part of Moravia.

[Voldemar]

(05-02-2023 07:23 PM)Voldemar Wrote:  Rev C calculator failed, formatting the C drive did not help.

Just successfully updated my Rev C calculator. Everything worked fine on a Windows 11 computer. Failed yesterday on a Windows 10 computer.

[Voldemar]

The updated Rev. C calculator on the Windows 10 PC in CK does not work, disconnects from CK.

[Voldemar]

Apparently there are problems with Rev C calculators on Windows 10 computers

[KlaasKuperus]

(05-03-2023 11:30 AM)Voldemar Wrote:  Apparently there are problems with Rev C calculators on Windows 10 computers

We are currently looking into this. Thanks for the messages!

[Luix]

It's great to see that the Prime is still receiving support and software updates! Just one question: will the Mac version run on Apple Silicon systems (M1/M2) natively?. Thank you.

[cdmackay]

A related question: any estimate as to when the Mac version might be available, please?

[CT82716]

Hi all,

I recently bought a HP Prime G2 Rev D calculator. Is this update stable for my calculator? if so where can i download it?
i'm new to this world and i don't know how to possibly update my calculator. I can recover a machine with windows 10 if needed.

Thank you so much, I hope someone is kind enough to help me.